Due Diligence and Ongoing Monitoring

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  • 1.  Ongoing monitoring cycles

    Posted 04-25-2023 07:36 AM

    GM, I was in a webinar a while back, and they were talking about a process to extend ongoing monitoring cycles based on how well a vendor scored re ongoing due diligence.  For example, Extending a High Inherent risk vendor's annual Ongoing monitoring due diligence cycle from 12 months to say 18 months BASED on how well they scored re Residual Risk.  I am trying to gather more information on this topic.  Sounds like a unicorn and the Regulators may never buy into this, however, would like to know more.

    Did anyone here of this?

    regards



  • 2.  RE: Ongoing monitoring cycles

    Posted 05-04-2023 08:16 AM

    I haven't attended the webinar in question, but I think it is safe to say that this advice is a bit misguided. When identifying your vendors' risk management and monitoring routines, they should always be based on the inherent risk, every time. And when it comes to effective TPRM, consistency is key.

    Beyond the regulatory expectations, the most compelling rationale for this practice is that the inherent risk doesn't dissipate or disappear because of a vendor's controls. Remember, the controls are only reviewed at a point in time and can and do change or fail. Ensuring you align your risk management and monitoring cadence to inherent risk means you perform your risk management activities at the right frequency and rigor to be consistent with the level of risk presented. Residual risk should only be used to determine the following:

    ·        If the existing controls are enough, or if more mitigation is necessary

    ·        If the residual risk is beyond your organization's risk appetite

    ·        Which of your vendors requires the most rigorous risk monitoring ( an engagement where the inherent risk = high, residual risk = high, may need even more frequent risk assessment and monitoring)

    ·        The amount of residual risk collectively across your vendor portfolio- which can help demonstrate the effectiveness of your process

    In conclusion, please ensure your TPRM risk management and monitoring activities are always aligned with inherent risk ratings only. I hope that is helpful, but I would love to hear from other group members.




  • 3.  RE: Ongoing monitoring cycles

    Posted 05-04-2023 09:35 AM

    I agree with Hilary. In all the training I've taken, they highly suggest always using inherent risk. Things can change quickly.

     

    Sincerely,

     

    Cheryl Turner

     






  • 4.  RE: Ongoing monitoring cycles

    Posted 05-04-2023 09:38 AM

    Correct - Always inherent risk. You can get a supplier who looks to have excellent controls in place and you may be tempted to trust them to maintain this in force. But companies change over time so you always have to assume the worst!!



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    Martin
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  • 5.  RE: Ongoing monitoring cycles

    Posted 05-04-2023 09:51 AM

    You have to balance the Risk Appetite of your institution and the overall criticality of your outsourced relationship and build a balanced risk based approach to your oversight.   I would not say just because they have a "clean" review you should lengthen oversight across the board.   However, if you can demonstrate your rationale behind risk based oversight. IE - Critical and High risk have one frequency of review, and Moderate risk has longer timeline for some types of controls reviews then you would have balanced approach.  For example, maintain continued oversight to Financials, performance, customer complaints, regulatory complaints, insurance, etc, but lengthen the time you review policies, procedures, soc reports etc.  However, if you see financials, performance or complaints increase in risk, then conduct more frequent control oversight.  (When you see risk rise, take action).     In this approach, it's not a "blanket" extending time between all oversight activity. 



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    Veralyn Hensley
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  • 6.  RE: Ongoing monitoring cycles

    Posted 05-04-2023 10:29 AM

    Hi Veralyn

    Perfect and aligned with my thinking.  Thank you for your feedback

     I am working on a framework that can leverage Due diligence outcomes  (LOW residual risk) as "a" factor in conjunction with BAU monitoring, as you pointed out to extend the cycle to 18 months - if any thing pops- the vendor goes back to 12 Month cycle. If nothing is of concern, then conduct Targeted due diligence on the 18th month

    If there are concerns, vendor goes back to 12 m cycle

    Regards, John



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    john peck
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  • 7.  RE: Ongoing monitoring cycles

    Posted 05-05-2023 11:21 AM
    Hi Hilary
    I agree 100%,  however i am thinking a bit creatively and am being very careful before a chat with the Regulators.  trying to reduce the drag (time and effort) re ongoing monitoring.  I did get some very interesting feedback before your reply this AM.  I have also reached out to some other industry SMEs for their opinions

    I haven't attended the webinar in question, but I think it is safe to say that this advice is a bit misguided. When identifying your vendors' risk management and monitoring routines, they should always be based on the inherent risk, every time. And when it comes to effective TPRM, consistency is key.

    Beyond the regulatory expectations, the most compelling rationale for this practice is that the inherent risk doesn't dissipate or disappear because of a vendor's controls. Remember, the controls are only reviewed at a point in time and can and do change or fail. Ensuring you align your risk management and monitoring cadence to inherent risk means you perform your risk management activities at the right frequency and rigor to be consistent with the level of risk presented. Residual risk should only be used to determine the following:

    ·        If the existing controls are enough, or if more mitigation is necessary

    ·        If the residual risk is beyond your organization's risk appetite

    ·        Which of your vendors requires the most rigorous risk monitoring ( an engagement where the inherent risk = high, residual risk = high, may need even more frequent risk assessment and monitoring)

    ·        The amount of residual risk collectively across your vendor portfolio- which can help demonstrate the effectiveness of your process

    In conclusion, please ensure your TPRM risk management and monitoring activities are always aligned with inherent risk ratings only. I hope that is helpful, but I would love to hear from other group members.


    Original Message:
    Sent: 04-25-2023 09:35 AM
    From: John Peck
    Subject: Ongoing monitoring cycles

    GM, I was in a webinar a while back, and they were talking about a process to extend ongoing monitoring cycles based on how well a vendor scored re ongoing due diligence.  For example, Extending a High Inherent risk vendor's annual Ongoing monitoring due diligence cycle from 12 months to say 18 months BASED on how well they scored re Residual Risk.  I am trying to gather more information on this topic.  Sounds like a unicorn and the Regulators may never buy into this, however, would like to know more.

    Did anyone here of this?

    regards