Unanswered Questions

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    FFIEC reviews of third parties for banking industr ...

    This message was posted by a user wishing to remain anonymous Our bank performs an annual third party review in accordance with interagency (FFIEC) guidance, for any third-party Technology Service Provider (TSP) or Managed Security Service Provider ... More

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    Procedure template

    Would anyone provide a template for your company's procedures? More

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    Co-Branded Credit Card Questions

    This message was posted by a user wishing to remain anonymous Hi all, I have a scenario where we are a co-branded credit card where we own the servicing and customer touchpoints, however, our bank partner owns the debt. We are in the process of migrating ... More

  • I've taken 3 CRVPM certification courses from Mick Kless at Compliance Education Institute, LLC. He's also got courses specific to certain things, like contract negotiation, compliance, etc. They recently added a certification course called Certified ... More

  • Hello-- I am interested if anyone is utilizing a service for Know-Your-Customer (KYC) and would have any recommendations. Thanks, Aaron Sparks More

  • Does anyone have a due diligence document checklist that they would be willing to share, that is tailored by vendor type or criticality? More

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  • This message was posted by a user wishing to remain anonymous How are other insurance companies handling Claims regarding their TPRM process? Interested in what is in scope, out of scope, and the criteria used to determine this along with any rationale. ... More

  • Hi TPRM Colleagues - Just reaching out to see if your organization uses a service provider to conduct financial and reputational reviews to support supplier due diligence and ongoing monitoring. If so, it would be very helpful to know who ... More

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    Exit Plans

    This message was posted by a user wishing to remain anonymous Do you have documented exit plans for your vendors? If so, how are you documenting those and what are you including in the documents? We are planning to start with critical vendors and have ... More

  • Hi Michelle, We outsource the periodic (and sometimes initial) reviews for all of our Critical and some of our Significant vendors each year to the company we use for our ERM Suite, (which includes Vendor Management). They collect and review documentation ... More

  • With our BaaS opportunities and working with a company based out of Sweden, they have advised that DORA and SOC2 are similar and I am seeking any guidance on this topic from this community. We read that EY consultants met with leaders from the Swedish ... More

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    Hi all, Could anyone share TPRM escalation matrix template. Which will cover both internal (TPRM team) & external (Vendor) escalation matrix. Thanks in advance. - Srinivasa More

  • With our BaaS opportunities and working with a company based out of Sweden, they have advised that DORA and SOC2 are similar and I am seeking any guidance on this topic from this community. We read that EY consultants met with leaders from the Swedish ... More

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    Relocation Vendors

    Hello Everyone, In a Value Stream Mapping session and relocation vendors came up. In case you are unfamiliar, these are vendors who reimburse our organization for all or a portion of the closing fees associated with an employee relocating at their ... More

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  • Wondering what business/financial intelligence tools you all may use for ongoing monitoring. I've done a bit of research, but what I'm coming up with is mostly from sales perspectives (research)and not from risk/monitoring perspectives. I'm considering ... More