Due Diligence and Ongoing Monitoring

 View Only

  • 1.  Due Diligence on FIS

    This message was posted by a user wishing to remain anonymous
    Posted 04-03-2023 11:46 AM
    This message was posted by a user wishing to remain anonymous

    Hello all,

    We contract with FIS on the three different pruducts:

    CallReporter Premier

    Regulatory University

    BizChex, QualiFile and ID Verification 

    Do we need to do a due diligence on RegU and CallReporter? What documents do you request? 
    They don't have any NPI? 

    Communities input is greatly appreciated.



  • 2.  RE: Due Diligence on FIS

    This message was posted by a user wishing to remain anonymous
    Posted 04-03-2023 12:05 PM
    This message was posted by a user wishing to remain anonymous

    If you login to their Client Portal, you should be able to download company-wide due diligence documents that would satisfy all services you use them for.

    I would look for the standard information security and insurance information, SOC reports, etc.


    Original Message


  • 3.  RE: Due Diligence on FIS

    This message was posted by a user wishing to remain anonymous
    Posted 04-03-2023 03:10 PM
    This message was posted by a user wishing to remain anonymous

    Thank you for the quick response.
    Currently we consider both Regulatory University (staff online training) and CallReporter Premier out of scope. 
    Should we conduct a due diligence on them and not consider them out of scope?

    Thanks


    Original Message