We define a Critical vendor as a vendor that provides services that are critical to the Bank or is a SOX vendor. Critical services may have a significant client impact that could cause material harm if the vendor fails to meet expectations or could have a significant impact on the Bank or Company's financial condition or operations.
We also have a "Confidential" level these are vendors that access, stores, and/or transmits confidential client, employee or company data.
Both are reviewed annually.
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