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  • I wanted to reach out to get your perspective on how others are addressing third-party service provider referral processes and whether you have a similar framework in place. We are working through an issue involving a department within a ...

  • How are your teams managing vendors with AI capabilities? I work at a financial institution regulated by the OCC, for context. We have a GenAI review group and a somewhat half-baked process for approving AI capabilities. It works reasonably ...

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  • RE: Law Firms

    We assess law firms annually based on risk using the volume of records and the annual spend from the previous year.

  • RE: Law Firms

    Yes, Law Firms should be assessed. We have several Default Law firms, and our investors, FNMA and FHLMC, have clear directions in their servicing guide on firm management that we have used as a guideline. ------------------------------ Rachel ...

  • There was another post on this back in 2021 with no feedback, so I'm hoping this can get some traction. We have a CDC that we use for SBA loan packaging. Over the past few years, it's been a struggle to get their due diligence and what we ...

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