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Complaint Tracking
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Researching and documenting any consumer complaints a vendor has received by scanning the CFPB complaint database, Google News alerts, complaint sites, the BBB, etc. This is especially important if the vendor is client-facing as it can impact an organization's reputational risk.
Created By:
Venminder Inc
11-07-2019
Last Updated By:
Venminder Inc
11-07-2019
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https://www.thirdpartythinktank.com/glossary/complaint-tracking
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