Information Security

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  • 1.  Critical Vendor Tasks

    This message was posted by a user wishing to remain anonymous
    Posted 10-08-2024 03:22 PM
    This message was posted by a user wishing to remain anonymous

    Good Afternoon, 

    For Critical vendors does anyone collect the two documents called; GLBA Privacy Statement and Information Security Policy from your vendors annually as part of your ongoing monitoring?  Is this information found in a SOC report or BCP/DR plans or are they separate documents the vendor should provide? 

    Please advise

    Thank you



  • 2.  RE: Critical Vendor Tasks

    Posted 10-09-2024 06:21 AM

    Yes, for critical vendors we do request for the privacy statement and info security policy. However, some organisations may not be willing to share their internal policies. For such cases, we will request a virtual sighting or fall back on the SOC report where BCP, info sec policies are reviewed etc. If any exceptions were noted, we will request for more information as necessary. 



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    Gemma, CTPRP
    Outsourcing & Third Party Risk
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  • 3.  RE: Critical Vendor Tasks

    This message was posted by a user wishing to remain anonymous
    Posted 10-09-2024 06:44 AM
    This message was posted by a user wishing to remain anonymous

    In my experience as a vendor, we would not share internal policy documents as they are proprietary and I had them classified at a level that would require the President or Board's approval to share. I would provide the table of contents and an overview of the policy.

    As a consultant I would advise my clients not to share as policies are proprietary but to create a summary document.

    For privacy statements, I would point people to the privacy statement on the public facing website.




  • 4.  RE: Critical Vendor Tasks

    Posted 10-09-2024 07:19 AM

    Interesting.  In our shop, when vendors don't share their information, we determine the risk that is associated with said vendor. Depends on what they do for us, how much PII they have, etc. We then consider if we want to do business with them and if not, look for another vendor.

     

    It is imperitive we keep our member PII secure, as we are a financial institution. If we cannot confirm that is the case with any vendor, we simply pass.

     

    Sincerely,

     

    Cheryl

     






  • 5.  RE: Critical Vendor Tasks

    This message was posted by a user wishing to remain anonymous
    Posted 10-09-2024 09:53 AM
    This message was posted by a user wishing to remain anonymous

    Generally, I agree with Cheryl. If vendor won't tell our company how it handles PII, that's not a good sign.

    On the other hand, the larger companies tend to have publicly available privacy statements etc. are sufficiently detailed to provide some assurance. I've found that almost all companies are willing to have a discussion about the points not covered in the publicly available documents.

    Some companies are sticklers, though. I did a due diligence visit as a part of a three person team. The firm was insistent that they wouldn't talk with us. We separated their team into three groups and largely got what we needed by asking different questions of different people.

    When there's a will there's a way. And, if there's not, as Cheryl said, my company, too, would pass.




  • 6.  RE: Critical Vendor Tasks

    Posted 10-09-2024 01:32 PM

    Yikes, talk about pulling teeth. You must have really wanted that vendor. Or, it was in close proximity to you. J

     






  • 7.  RE: Critical Vendor Tasks

    Posted 10-09-2024 09:27 AM

    As a general contractor who vets out vendors, installers and consultants, we must view insurance policies for any and all insurance endorsements, exclusions, and wording. If a vendor tells us they cannot provide insurance policies, we would think they have something to hide. 

    In full indemnification, we need to make sure the insurance can fully cover all liabilities and possible exposures