Regulations

 View Only
  • 1.  UDAAP Compliance

    This message was posted by a user wishing to remain anonymous
    Posted 02-21-2020 09:08 AM
    This message was posted by a user wishing to remain anonymous

    What do you all do to ensure you're complying with "abusive" in UDAAP? How do you incorporate it into your ongoing monitoring?


  • 2.  RE: UDAAP Compliance

    This message was posted by a user wishing to remain anonymous
    Posted 02-21-2020 01:04 PM
    This message was posted by a user wishing to remain anonymous

    Ensure your internal controls are in place for complaint monitoring, reporting, and enforcement management.  For applicable vendors, boarding and audit processes should include review of your vendors training program to validate they include UDAAP training, inclusion of provisions within the contract to ensure compliance with all applicable laws and regulations, and review of processes and policies to validate the vendor is in compliance (review may include complaint handling, payment processing, call centers, outsourced service centers, training, etc.)


  • 3.  RE: UDAAP Compliance

    This message was posted by a user wishing to remain anonymous
    Posted 02-24-2020 07:56 AM
    This message was posted by a user wishing to remain anonymous

    We want to review the third party's policies, procedures, monitoring of controls, and training materials for general Compliance risk including UDAAP, Reg E, etc.  We handle HIPAA, Privacy and Red Flags separately, but ask for same.  1LOD are the reviewers  We find many third parties do not want to share documentation via an online portal, so we have to set-up WebEx meetings.