I prefer to perform due diligence before the trial to the degree that you can. It's been my experience that once the testing has been completed and successful, the users are not excited about waiting for the due diligence review to be completed. You would also want to identify any issues with due diligence before your teams spend their resources on trial. Also, be sure to carefully review the terms and conditions of the trial as sometimes the terms provide for continued services after the trial period has been completed.
Melanie Yaptangco
AVP, Vendor Management Officer
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