Due Diligence and Ongoing Monitoring

  • 1.  Staffing/Employment Agency

    This message was posted by a user wishing to remain anonymous
    Posted 06-17-2021 08:25 AM
    This message was posted by a user wishing to remain anonymous

    Do you run your staffing/employment agencies through the VM process if so, What type of due diligence documentation do you request of these types of vendors? Or do you exclude these types of relationships from full due diligence and ongoing monitoring?


  • 2.  RE: Staffing/Employment Agency

    Posted 06-17-2021 09:45 AM
    Hello, 

    Yes, Although there isn't a great deal of due diligence requirements for staffing agencies there are a number of questions you should be asking. 

    • Does the agency track it's client satisfaction rate?
    • How do they handle disputes if a candidate does not perform as expected?
    • How rigorous is the recruiting process? There should be a 10% funnel meaning that for every 1000 candidates screened, 100 are interviewed and 10 are hired.
    • What kind of industry certifications does agency's recruiters have? (AIRS, NAPS, TSI, etc.)